Home / FAQ

FAQ

What is Readybike

Readybike is a 24 hour on-street bike hire service, providing 200 bicycles for hire for residents and visitors from 29 locations in Reading and the aurrounding area.

How does it work ?

Readybike is very simple. Sign up as an occasional use or annual subscription (either online or by calling 0118 449 2027). Once you've done that, you'll receive a membership number and PIN. Simply key in your membership number and PIN at any of the stations and select a bike to rent. You can return the bike to any station, not just the one you rented it from.

What about helmets

Helmets are not provided with the Readybike scheme as we are unable to guarantee the safety of the helmets provided. We do however encourage cyclists to wear a helmet where possible.

I've forgotten my PIN

For security reasons you will need to have both your membership number and PIN number. You may change the PIN number to a 4 digit number that is more memorable for you - log into www.readybike.co.uk with your username and password and you can change your PIN online.

A bicycle is damaged

If you find a bicycle that is damaged please tell us. If you have time it is useful if you can turn the saddle sideways to indicate to other people it is not to be used.

The station is full

In this case lock the bike securely nearby using the combination lock, and email reading@hourbike.com or call us on 0118 449 2027 to end your hire. The bike is your responsibility until you do this.

How to open the combination lock

  • Line the four numbers up against the small triangle shapes
  • Push the two big silver shapes TOWARDS the numbers
  • The lock will pop open